Dehumidifier not working – that’s ok, it’s normal

Why do dehumidifiers turn off and stop collecting water?  This is something that callers ask us over and over again.  I think that once someone has invested in a dehumidifier they want it to collect water on a daily basis and they are disappointed when it stops collecting water.  Before I explain why the dehumidifier not collecting water is perfectly normal lets switch to another piece of equipment that we use in the house that we have a greater understanding of – our central heating.

An explanation – with the aid of the central heating example.

When we set the thermostat to say 22°C our radiators become hot, if we were to put our hands on the radiator later and found it to be lukewarm or cool then we would not think that the radiator is faulty, we would just accept that the room temperature is up to 22°C and the radiator has been turned off by the stat.  We know that when the room temperature drops the radiators will turn on again and they will once more be hot to the touch.

Back to the dehumidifier and the same thing is happening, albeit in reverse.  You select your set point and the dehumidifier dries the air down to this point, when the relative humidity falls below this level the dehumidifier stops working.  When the relative humidity rises again the dehumidifier will turn itself on and start to collect water again.

Hopefully that makes sense and you now know why your dehumidifier sometimes stops working.

Products featured: dehumidifiers

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311 responses

  1. I have a Maeco 20L. Have a extract hose fitted which drains to a bath tub, but the internal Maeco tank fills and the unit switches off. It is not draining via the hose. What is the issue. Is there something that needs to be cleaned or unblocked ??

    1. James,

      Thank you for your message!

      Ensure that the hose is securely attached to the dehumidifier and it not loose.

      Check the hose for any kinks or blockages that might be obstructing the flow of water.

      If the hose is dirty or has buildup inside, it may need to be cleaned. Use warm water to flush it out, making sure it’s clear.

      Ensure that the hose is positioned downward and is not higher than the outlet on the dehumidifier, as this can cause drainage issues.

      If you’ve tried these steps and the problem persists, please get in touch with our customer service team.

      Kind regards,
      Omar@Meaco.

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