Going the extra mile for Meaco customers.

The customer experience is pivotal to everything we do here at Meaco. We pride ourselves on our commitment to providing a premium service and products which will help support consumers in achieving the most comfortable home environment. With this in mind, we are always delighted to receive feedback from happy customers. Just last week, we were contacted by Mr and Mrs Frost, who had mistakenly purchased a product which didn’t quite fulfil their expectations. The Meaco team worked with the customers to understand their requirements, providing details of alternative models which would better ‘fit the bill’.  The couple decided upon the DD8L Junior, which better suited their needs. The DD8L Junior is no stranger to great feedback, winning both the Practical Boat Owner and the Sailing Today dehumidifier tests. Whilst the unit is perfect for use on boats, it is also great for domestic home use too (up to five bedrooms) and garnered exceptional feedback from the Frosts.

“ Last night we tested our new dehumidifier and it was terrific. Really it works exceptionally well in just the way we need it to …you have all been extremely helpful, knowledgeable and efficient.”

The DD8L Junior provides both energy and cost efficiency, as well as innovative features which ensure your target humidity is achieved to stabilise the surrounding environment. The focus which was placed on ensuring that Mr and Mrs Frost were provided with a product which would provide the best experience is something which we take great pride in and seems to have been very well received by the couple.

“I don’t think we have ever experienced such a high level of Customer Service. Meaco is not a brand we have purchased previously but we can assure you it will be at the top of our list from now on and we will definitely be recommending you to all our friends and fellow sailing people down at the marina. Thank you once again and best wishes for future success – you deserve it.!”

We like to think that this perception of the Meaco approach is comprehensively echoed amongst our customer-base and we wish Mr and Mrs Frost the very best with their DD8L Junior – just one of the many great Meaco products available. For more information on the DD8L Junior please click here. If you’d like to discuss your requirement, please pick up the phone and talk to us on 01483 234900 or if you prefer email us via sales@meaco.com.